THE PROTECTION OF PERSONAL INFORMATION ACT
CUSTOMER PRIVACY NOTICE
This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).
At Coalsack Media (and including our website) we are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently.
About the Company
Coalsack Media PTY Ltd
The information we collect
We collect and process your personal information mainly to contact you for the purposes of marketing and delivering services to you. For this purpose we will collect contact details including your name, e-mail, address and contact number.
We collect information directly from you where you provide us with your personal details.
Website usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information.
How we use your information
We will use your personal information only for the purposes for which it was collected and agreed with you. In addition, where necessary your information may be retained for legal or research purposes.
To gather contact information;
For the detection and prevention of fraud, crime, money laundering or other malpractice; To conduct market or customer satisfaction research or for statistical analysis; For record keeping purposes;
In connection with legal proceedings.
Disclosure of information
We may disclose your personal information to our service providers who are involved in the delivery of products or services to you.
We may also disclose your information:
Where we have a duty or a right to disclose in terms of law or industry codes; Where we believe it is necessary to protect our rights.
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information.
Your Rights: Access to information
You have the right to request a copy of the personal information we hold about you. To do this, simply contact us and specify what information you require.
Correction of your information
You have the right to ask us to update, correct or delete your personal information. Definition of personal information
According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person.
If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us.